Privacy Policy
Last updated: August 22, 2026
This Privacy Policy explains what information SocialHub collects, how we use it, and the choices you have. It applies to the SocialHub website and dashboard.
1. Information We Collect
We collect account information you provide (such as name, email, and phone number), billing information needed to process payments, and information from the social accounts you connect — including access tokens, comments, messages, and post metadata needed to run your automation rules.
2. How We Use Information
We use your information to operate and improve SocialHub, run the automation rules you configure, process payments, communicate with you about your account, provide customer support, and keep the service secure.
3. Connected Platform Data
Access tokens for Facebook, Instagram, Threads, and TikTok are stored securely and used only to perform the automations you set up. We do not sell this data, and we access it only as needed to deliver the service. You can disconnect a platform at any time from your dashboard, which revokes our access to it.
4. Sharing Information
We do not sell your personal information. We share information only with service providers who help us run SocialHub (such as payment processors and hosting providers), when required by law, or with your consent.
5. Data Retention
We keep your information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data at any time.
6. Security
We use reasonable technical and organizational measures to protect your information, including encrypting access tokens and restricting internal access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices
You can review and update your account information, disconnect any connected platform, and request access to or deletion of your data by contacting us using the details below.
8. Children's Privacy
SocialHub is not directed to children under 18, and we do not knowingly collect personal information from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with a new "last updated" date.
10. Contact
Questions about this Privacy Policy can be sent to the email address listed in the footer of this site.